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ALAMO/NATIONAL PROCEDURES ON ARRIVAL
Office is located in the arrivals hall of the terminal building.
Customers will be directed through the short stay car park to the car hire section.
When exiting the car hire section a ticket will be issued at the barrier this ticket must then be used to exit the short stay car park.
ARRIVAL OUTSIDE OFFICE HOURS
All arrivals out side of normal opening hours must be confirmed with the branch,
ALL reservations must have a valid flight number and have the appropriate out of hours charge applied to the reservation.
ON DEPARTURE/RETURNING YOUR VEHICLE
On return customers will be directed to the short stay car park, customers are advised to keep in the left lane as this lane leads directly to the car hire car park.
A ticket must be taken on entrance to the short stay car park and then this ticket must be used to enter the car hire section.
Failure to follow this instruction will result in further charges to the customer.
DROP OFF OUTSIDE OFFICE HOURS
Customers are advised to follow the information for returning a vehicle parking the vehicle in a National bay and returning the keys to the desk where there is a key return box on the right.
SPECIAL NOTE
ALL reservations must be supplied by flight numbers.
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East Midlands Airport - Europcar Returns
Park the car in the car park and leave the keys at the desk.
If the office is closed then there is a box for out of hours drop offs.
If you could place your key in the box and we'll take care of the rest.
We try to ensure that the information provided above is as up to date. However we cannot guarantee the changes have not been made since it was last updated.
Last Updated: 14 Nov '06
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